Terms of Service

Terms of Service



1. Terms of Use

1.1 This website is for legal use only. Users may not use this website in any illegal or unauthorized manner.

1.2 You may not copy, distribute, modify or sell any content on Alex Vando without authorization.

1.3 We reserve the right to modify, suspend or terminate the Alex Vando service at any time without prior notice.

2. Account Registration and Security

2.1 Users can choose to register an account for a better shopping experience.

2.2 When registering an account, users must provide accurate and complete personal information and are responsible for the security of their account.

2.3 If you find that your account has been stolen or there is any unauthorized use, please contact Alex Vando immediately.

3. Orders and Payments

3.1 By placing an order on this website, you agree to our order processing procedures and pricing policies.

3.2 All prices are settled in [US dollars] and may change due to exchange rates or market adjustments.

3.3 After the order payment is successfully processed, we will process and arrange shipment as soon as possible. If you have any questions, please contact us in time.
3.4 If an order cannot be processed or is cancelled for any reason, we will notify you as soon as possible and offer a refund or alternative solution.

4. Shipping and Returns

4.1 We offer a variety of delivery options and we endeavor to ensure that orders are delivered on time.

4.2 If the goods you receive are defective or do not match your order, you may request a return or exchange within 30 days.

4.3 Returned goods must be in new, unused condition with all original packaging and tags attached.

4.4 Customized goods, lingerie or other special products may not be subject to the return policy. Please refer to the return policy page for details.

5. Contract Formation

5.1 All product information on this website constitutes an invitation to make an offer, not an offer to contract.

5.2 A contract is formed when you submit your order and receive our confirmation email. If an order cannot be completed due to unforeseen reasons, we will notify you promptly and offer a refund or alternative solution.

5.3 If there is an error in price or product information, we reserve the right to cancel the order and provide a reasonable solution.

6. Intellectual Property

6.1 All content on this website (including but not limited to text, images, trademarks, logos and designs) is protected by intellectual property laws and may not be used without authorization.

6.2 Users may access and use the website content only for personal use and may not use or reproduce it for commercial purposes without written permission.

7. Limitation of Liability

7.1 We are not responsible for any direct or indirect losses arising from the use of this website or the inability to use this website.

7.2 This website may contain third-party links, and we are not responsible for their content or policies.

7.3 To the maximum extent permitted by applicable law, we are not responsible for the following:

Any order delay, cancellation or non-performance caused by force majeure.

Loss or delay caused by problems with third-party payment or logistics services.

Loss caused by incorrect information provided by users.

8. Applicable Law and Dispute Resolution

8.1 These Terms are subject to the laws of [country/region].
8.2 Any disputes arising from these Terms shall first be resolved through friendly negotiation. If no agreement can be reached, the disputes shall be submitted to [designated arbitration institution] for arbitration.

9. Modification and Update of Terms

9.1 We reserve the right to modify these Terms at any time and will post the updated Terms on this page.
9.2 By continuing to use this website, you accept the latest version of the Terms.